If a customer has paid twice for a single transaction, the extra amount will be refunded via the same payment method within 4–6 business working days.
If a customer wishes to return a product, they must request a return within 12 hours of delivery. The refund will be processed via the same payment method within 4–6 business working days.
We offer a No-Questions-Asked Return Policy.
Customers should inspect their packages immediately upon receipt and notify us promptly of any damage, discrepancy, or issue.
Before returning any item, contact our Customer Service Department for return instructions and shipping details.
Returns for items ordered should be initiated the next day after product delivery.
Items must be undamaged, unused, and in original packaging. Packaging should not be tampered with.
Customers are responsible for return shipping costs unless the return is due to a defective or damaged product.
Refunds will be processed via the same payment source within 4–6 business working days after we receive the returned product.
In case of damaged or defective goods, customers should request a replacement within 3 days of delivery.
The damaged product must be returned, and the replacement will be shipped within 10–15 business working days after receiving the returned item.
Orders can be cancelled before dispatch and within 3 days of placing the order.
Refunds for cancelled orders will be processed via the same payment method within 4–6 business working days.
For any questions related to Refunds, Returns, Replacements, or Cancellations, please contact us:
Sanchit Masale
Address:
Rangali Chawle, 231/A, Shop No.03, NM Joshi Marg, BDD Chawl, Lower Parel, Mumbai, Maharashtra 400013
Phone: 9082356462
Email: sanchitmasale@gmail.com
Website: www.sanchitmasale.com
Sanchit Masale – Ruchkar Jevnachi Mejvani
